Opening Vinyl

Shipping Policy:

We strive to provide our customers with a seamless and efficient shipping experience. Below are the details of our shipping policy:

Orders are processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed the next business day.
We offer a variety of shipping options to meet your needs, including Standard, Express, and Overnight shipping. The available options and associated costs will be displayed at checkout.
Standard shipping typically takes 5-7 business days. Express shipping takes 2-3 business days, and Overnight shipping guarantees delivery by the next business day.
Shipping rates are calculated based on the weight of the package and the shipping destination. Free standard shipping is available on orders over $50.
Once your order has shipped, you will receive a shipping confirmation email with a tracking number, allowing you to track your package online.

Returns Policy:

You have 30 days from the date of delivery to return your item(s).
Returned items must be in their original condition, unused, and with all original packaging and tags attached.
To initiate a return, please contact us with your order number and the reason for the return. Our team will provide you with a return authorization and instructions on how to send your item(s) back.
Customers are responsible for the cost of return shipping unless the item received was incorrect or defective. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Support:

You can reach us via email at store@email.com or by phone at [Customer Service Phone Number]. Our support hours are Monday through Friday, 9 AM to 5 PM (local time).